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100% OEM compatibility! |
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Quality control according to ISO 9001:2000 Standard |
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Significant lower price compared to OEM inks! |
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Free Sample is available.
Call or contact our friendly customer service representative for details! |
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| Frequently Asked Questions (FAQ) |
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| Q: Will Using compatible Inks or Ink Cartridges Void the Manufacturer's Warranty? |
A: NO. If any printer manufacturer tells you their warranty is voided by the use of compatible inks or ink cartridges, please feel free to recite or fax the following:
Magnuson-Moss Warranty Improvement Act
United States Code Annotated
Title 15 Commerce and Trade
Chapter 50 Consumer Product Warranties 15 Sections 2302
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if:
The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and the Commission finds that such a waiver is in the public interest.
What this means to printer users!
This means that the manufacturer of the printer you are using cannot void the warranty on your printer because you use a cartridge or refill kit manufactured by someone other than the printer manufacturer. This prohibition includes the use of compatible cartridges, clip-ones, continuous feeding mechanisms, refill kits, ink, etc.
The manufacturer will suggest you use original cartridges because they are concerned about inferior ink clogging or ruining the printer. Manufacturers are more concerned that you will stop using their product! The ink that we use is identical in chemical composition to the original manufacturer's ink, but is premium grade which actually improves performance. One tip though: If you ever get your printer serviced by the retailer, or bring it in for service, take out the refilled cartridge. The reason for this is because the retailer that sold you the printer will probably have their own parts and service warranty plan, and to save themselves money, will probably blame any problems on the compatible cartridge. Printer techs can be very convincing, but be assured that any problem with your printer will not be due to the fact that you are using compatible ink or ink cartridges. In fact, our ink will improve your printer's performance! |
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| Q: Is a print head the same as a print engine? |
A: No. A print head is the component from which the ink is fired and is just one element of the print engine, which also includes the mechanics and firmware to control the movement and operation of the print head across the media. When a printer manufacturer buys a print head from Epson, Lexmark, HP, or other manufacturer, the printer manufacturer is given a certain amount of leeway to design firmware to control operating parameters such as firing rate and print modes.
The printer manufacturer also engineers the paper-advance mechanisms that are so critical to the accurate placement of the dots. What all this means is that even though Roland Hi-Fi JET, Mimaki JV2, and Epson Stylus Pro 9000 all use the same Epson print head, each company has custom-designed a different print engine to control it. For example, the print engines of the Hi-Fi JET and Mimaki were customized to fire water-based pigmented inks with a higher viscosity than the water-based dye inks used in the Epson Stylus |
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| Q: What are the different types of inks? |
A: Ink is comprised of a base carrier (water or solvent), a colorant (a dye or a pigment), and small amounts of chemical additives to provide desired characteristics. Most entry-level wide-format inkjet printers use water-based inks, which are comprised primarily of distilled water, a benign solvent known as glycerin, dyes, or pigments and small amounts of UV inhibitors, drying agents, or other chemicals.
Water-based dye inks are known for their exceptional color gamut and quick fading. A new breed of enduring-dye inks is extending the life span of prints created with dye-based inks, but these inks produce a smaller range of colors.
Water-based pigmented inks are known for their high resistance to fading and typically produce less vivid colors than dye inks. Like pulp in orange juice, pigment particle can be anywhere from 50 to 500 times larger than the molecules in dyes, which are more like granules in Kool-Aid. Because the pigment particles remain suspended in the water or solvent, they can clog the nozzles of some print heads.
Solvent-based pigmented inks combine fade-resistance with the ability to print directly on standard materials used for screen printing. But the use of solvents raises some environmental and in-shop health issues that many digital-only shops may prefer to avoid. |
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